AfriCamper Rental Terms for travel between 01-Jan-2007 and 31-Dec-2019 The terms and conditions for this period are currently unavailable. If your travel dates fall within these terms, please contact us as new terms may apply which affect the cost of your rental.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
AfriCamper Insurance
COMPREHENSIVE INSURANCE & EXCESS COVER
• Comprehensive Insurance is included in Rental fees.
• Excess is 500 €
• Persons renting vehicle are responsible to pay excess until damage and responsibility has been cleared.
DEPOSIT
500€ are to be left as security (Bond) on site at the Pick up of the vehicle. Additionally a signed copy of a valid credit card will be taken for any possible damages that are not covered by the insurance (see Disclaimer). Only Mastercard and VISA are accepted.
TRAVEL INSURANCE
The supplier strongly recommends that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
ACCIDENT
• Should the vehicle be involved in an accident, a replacement vehicle can, if available, be fetched by the nearest Depot. All incurred
expenses are carried by persons renting.
• Should the Persons renting wish the replacement vehicle to be delivered, then these expenses will be charged.
• Persons renting are responsible for salvaging and bringing the vehicle back to the Pick up Depot. All incurred expenses are carried
by persons renting.
• Should AfriCamper not be able to offer a replacement vehicle, no refunding of rental fees (for ending the contract earlier) will take
place if persons renting are responsible for accident/damages.
• No refunding of rental fees will take place for lost days due to an accident, or time lost for organizing the replacement vehicle.
• Persons renting irrevocably waive any rights, which they may have, to claim any form of compensation for any damages which they
might suffer due to injury or death from AfriCamper. The client hereby indemnifies AfriCamper against any and all claims of any
nature. Clients must ensure they have travel & personal insurance.
ROAD RESTRICTIONS
• Vehicles are allowed to travel in South Africa, Namibia, Botswana, Swaziland and Lesotho. They are NOT allowed in Angola,
Mozambique or Malawi. Zimbabwe and Zambia on request only. Should the vehicle cross the borders of these restricted countries,
the vehicle will no longer be insured.
• AfriCamper holds the right to restrict travel in certain areas due to weather conditions, political circumstances or other particular
reasons.
• All 4x2 Campers are allowed to travel on any properly tarred surface. Good smooth sand roads are also permitted. There are areas
however that are not suitable for driving with a camper. These are: Swartberg Pass (RSA), Sani Pass (RSA), Kalahari Gemsbok
Park (Kgalagadi Transfrontier Park), Roads to the Sentech Towers in Marakele Park (RSA), Baviaanskloof Pass (RSA), Skeleton
Coast Park (Namibia), short road from Hobas to the Viewpoint (Fish River Canyon), Van Zyl’s Pass (Namibia), Sandwhich Harbour
(Namibia), Kaokoland (Namibia), Okavango Delta (Botswana), all Nationalparks in Botswana, washed out roads, all D-Roads in
Namibia.
Windhoek depot Address: Acacia Street 22
, Suiderhof
, Windhoek
, NA
Office Hours
Mon to Sun: 9am - 5pm
Public holidays/Days closed:
Christmas period - 24/25/26 of December
New Year period - 31 December and 01 January
Pick up and drop off instuctions:
Shuttle Service's are available from Airport/Hotel to the Windhoek depot.
Upon vehicle drop off to the Windhoek depot, shuttle transfers are available to clients Hotel or Airport. Free Shuttle only valid on days of Pick up and Drop off.
All pick ups and drops must between 9am to 4pm. After hours returns are not possible. Capetown depot Address: Trade Link park unit 10, Potgieter Street
, Strand
, Cape Town
, ZA
Office Hours
Mon to Sun: 9am - 5pm
Public holidays/Days closed:
Christmas period - 24/25/26 of December
New Year period - 31 December and 01 January
Pick up and drop off instuctions:
Shuttle Service's are available from Airport/Hotel to the Cape Town depot.
Upon vehicle drop off to the Cape Town depot, shuttle transfers are available to clients Hotel or Airport. Free Shuttle only valid on days of Pick up and Drop off.
All pick ups and drops must between 9am to 4pm. After hours returns are not possible. Durban depot Durban is a serviced non depot location.
Office Hours
Mon to Sun: 9am - 4pm
Public holidays/Days closed:
Christmas period - 24/25/26 of December
New Year period - 31 December and 01 January
Pick up and drop off instuctions:
We meet the client directly at Durban Airport in the Arrival hall with a signboard with our Company Logo and the client name on it. The client receives the vehicle directly at the Airport, with a full briefing of all the gadgets, 4x4, etc.
All pick ups and drops must between 9am to 4pm. After hours returns are not possible.
Johannesburg depot Johannesburg is a serviced non depot location.
Office Hours
Mon to Sun: 9am - 4pm
Public holidays/Days closed:
Christmas period - 24/25/26 of December
New Year period - 31 December and 01 January
Pick up and drop off instuctions:
We meet the client directly at Johannesburg Airport in the Arrival hall with a signboard with our Company Logo and the client name on it. The client receives the vehicle directly at the Airport, with a full briefing of all the gadgets, 4x4, etc.
All pick ups and drops must between 9am to 4pm. After hours returns are not possible. |
